Warranty Information
We warrant our barrels to be free of defects due to material flaws
or workmanship. As stated elsewhere, our stainless steel barrels
are guaranteed to be free of internal tool marks, and the exterior
of all barrels is a 320 grit ground finish. We do not however make
any guarantee as to the accuracy potential of our barrels. Since
we do not do any gunsmithing work here, other than the drop-in 22
rimfire barrels, we have no control over the other important factors
affecting accuracy. These factors include the quality of the fitting,
chambering, and crowning work, action bedding, scope quality, ammunition
quality, and most importantly the marksmanship abilities of the
shooter.
When asked for expected grouping ability for a particular cartridge
and rifle, we qualify the answer by stating that if all of the above
mentioned factors are as they should be then the barrels should
be capable of a given degree of accuracy.
On the very rare occasions though when we feel that a barrel needs
to be replaced we are quite easy to deal with. We want satisfied
customers. If you feel that you have a legitimate complaint about
accuracy or fouling problems, and have looked at all the other factors
that affect accuracy and fouling, please give us a call. We'll try
to help you solve the problem and if necessary we have replaced
barrels when that was shown to be the cause. The vast majority of
our customers are extremely satisfied with their Lilja barrel and
become repeat customers.
Occasionally a customer will decide after receiving a barrel that
they want a different caliber or twist or contour. We will accept
barrels back for credit or a refund if it is in the same condition
as when sent to the customer. We charge a $25 restocking fee on
returned barrels that fall into this category.
One of the keys to our success has been in keeping satisfied customers.
We try our best to deliver a quality product on time. If you feel
you have a legitimate complaint, contact us. Telephone: (406) 826-3084,
Fax: (406) 826-3083, or Email: lilja@riflebarrels.com.
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